Friday, 24 July 2009

Congratulations!

There are reasons to be happy, there are reasons to be proud - of myself, finally! :)))
I just received the results of my last essay, about Evangelical and Pentecostal Christanity. I was creating it in pain and didn't hope for much, and what did I get? 88%! This is my best result so far! Great motivation for the next essay, which I should start writing very soon...
And that is not all! Lately at work, I was chosen to train my skills in the area which wasn't known by me quite well - answering customers' complaints. So far, I have done just one response like this, in December last year. So now, for a week, I was responsible for answering all the complaints coming in. I had to write about 10 letters, from which 5 had to be checked by quality analysts (due to the level of importance of these complaints). Later I found out from my manager that I received a very flattering feedback. Apparently I have improved very fast and very well. I don't know whether I have just discovered brand new skills in me, or whether I just learn so fast, that doesn't matter really, both are great! Now my nickname is "queen of complaints" :)
Although for those who don't know what and why, that may sound quite negative ;)

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